Blog tag
Tagged: automation.
9 articles tagged automation
Chat with your AI agents, then put them in a workflow
Utter lets you DM an AI agent or @mention it in a channel, watch it work, and connect agents and people on a canvas so a ticket routes itself through triage, build, and review.
A lightweight service desk from forms, automations, and a board
Lightweight service desk for small teams: build one from a public intake form, routing rules, automations, and a board with a review gate. Honestly costed vs JSM.
What an AI issue tracker actually is, and how to pick one
Most tools that say AI issue tracking mean a summarize button. A five-part checklist for what the label should mean, plus the failure modes to test in a pilot.
How to automate project management with AI, and what to leave manual
The right order to automate project management with AI: reporting first, intake second, execution agents last, and the decisions that should stay human.
How to set up automations
Set up project management automation rules in Utter: the when/if/then model, six triggers, conditions, nine actions, run history, plan caps, and real limits.
How to delegate work to an agent
Assign a task to an AI agent in Utter using the same assignee picker you use for people, and understand the pending session, claim flow, and real limits.
Two agents, one backlog: coordinating a triage agent and a coding agent with issue status as handoffs
A practical multi-agent workflow: custom board columns and status transitions as the handoff bus between a triage agent and a coding agent, with human review in the middle.
Turn a request form into a triaged issue automatically (no human inbox in the middle)
How to wire a public intake form to a tracked, classified issue: routing defaults, an issue.created automation, and an AI triage first pass.
What is agentic project management? A plain-language guide with a working example
A copilot waits for your prompt. An agent acts on an event. Here is the perceive-plan-act-check loop explained, with one real end-to-end run inside Utter.